---
name: jira
description: Use when the user mentions Jira issues (e.g., "PROJ-123"), asks about tickets, wants to create/view/update issues, check sprint status, or manage their Jira workflow. Triggers on keywords like "jira", "issue", "ticket", "sprint", "backlog", or issue key patterns.
metadata:
{
"openclaw":
{
"emoji": "🎫",
"requires":
{
"anyBins": ["jira"],
"env": ["JIRA_API_TOKEN"],
},
},
}
---
# Jira
Natural language interaction with Jira. Supports multiple backends.
## Backend Detection
**Run this check first** to determine which backend to use:
```
1. Check if jira CLI is available:
→ Run: which jira
→ If found: USE CLI BACKEND
2. If no CLI, check for Atlassian MCP:
→ Look for mcp__atlassian__* tools
→ If available: USE MCP BACKEND
3. If neither available:
→ GUIDE USER TO SETUP
```
| Backend | When to Use | Reference |
|---------|-------------|-----------|
| **CLI** | `jira` command available | `references/commands.md` |
| **MCP** | Atlassian MCP tools available | `references/mcp.md` |
| **None** | Neither available | Guide to install CLI |
---
## Quick Reference (CLI)
> Skip this section if using MCP backend.
| Intent | Command |
|--------|---------|
| View issue | `jira issue view ISSUE-KEY` |
| List my issues | `jira issue list -a$(jira me)` |
| My in-progress | `jira issue list -a$(jira me) -s"In Progress"` |
| Create issue | `jira issue create -tType -s"Summary" -b"Description"` |
| Move/transition | `jira issue move ISSUE-KEY "State"` |
| Assign to me | `jira issue assign ISSUE-KEY $(jira me)` |
| Unassign | `jira issue assign ISSUE-KEY x` |
| Add comment | `jira issue comment add ISSUE-KEY -b"Comment text"` |
| Open in browser | `jira open ISSUE-KEY` |
| Current sprint | `jira sprint list --state active` |
| Who am I | `jira me` |
---
## Quick Reference (MCP)
> Skip this section if using CLI backend.
| Intent | MCP Tool |
|--------|----------|
| Search issues | `mcp__atlassian__searchJiraIssuesUsingJql` |
| View issue | `mcp__atlassian__getJiraIssue` |
| Create issue | `mcp__atlassian__createJiraIssue` |
| Update issue | `mcp__atlassian__editJiraIssue` |
| Get transitions | `mcp__atlassian__getTransitionsForJiraIssue` |
| Transition | `mcp__atlassian__transitionJiraIssue` |
| Add comment | `mcp__atlassian__addCommentToJiraIssue` |
| User lookup | `mcp__atlassian__lookupJiraAccountId` |
| List projects | `mcp__atlassian__getVisibleJiraProjects` |
See `references/mcp.md` for full MCP patterns.
---
## Triggers
- "create a jira ticket"
- "show me PROJ-123"
- "list my tickets"
- "move ticket to done"
- "what's in the current sprint"
---
## Issue Key Detection
Issue keys follow the pattern: `[A-Z]+-[0-9]+` (e.g., PROJ-123, ABC-1).
When a user mentions an issue key in conversation:
- **CLI:** `jira issue view KEY` or `jira open KEY`
- **MCP:** `mcp__atlassian__jira_get_issue` with the key
---
## Workflow
**Creating tickets:**
1. Research context if user references code/tickets/PRs
2. Draft ticket content
3. Review with user
4. Create using appropriate backend
**Updating tickets:**
1. Fetch issue details first
2. Check status (careful with in-progress tickets)
3. Show current vs proposed changes
4. Get approval before updating
5. Add comment explaining changes
---
## Before Any Operation
Ask yourself:
1. **What's the current state?** — Always fetch the issue first. Don't assume status, assignee, or fields are what user thinks they are.
2. **Who else is affected?** — Check watchers, linked issues, parent epics. A "simple edit" might notify 10 people.
3. **Is this reversible?** — Transitions may have one-way gates. Some workflows require intermediate states. Description edits have no undo.
4. **Do I have the right identifiers?** — Issue keys, transition IDs, account IDs. Display names don't work for assignment (MCP).
---
## NEVER
- **NEVER transition without fetching current status** — Workflows may require intermediate states. "To Do" → "Done" might fail silently if "In Progress" is required first.
- **NEVER assign using display name (MCP)** — Only account IDs work. Always call `lookupJiraAccountId` first, or assignment silently fails.
- **NEVER edit description without showing original** — Jira has no undo. User must see what they're replacing.
- **NEVER use `--no-input` without all required fields (CLI)** — Fails silently with cryptic errors. Check project's required fields first.
- **NEVER assume transition names are universal** — "Done", "Closed", "Complete" vary by project. Always get available transitions first.
- **NEVER bulk-modify without explicit approval** — Each ticket change notifies watchers. 10 edits = 10 notification storms.
---
## Safety
- Always show the command/tool call before running it
- Always get approval before modifying tickets
- Preserve original information when editing
- Verify updates after applying
- Always surface authentication issues clearly so the user can resolve them
---
## No Backend Available
If neither CLI nor MCP is available, guide the user:
```
To use Jira, you need one of:
1. **jira CLI** (recommended):
https://github.com/ankitpokhrel/jira-cli
Install: brew install ankitpokhrel/jira-cli/jira-cli
Setup: jira init
2. **Atlassian MCP**:
Configure in your MCP settings with Atlassian credentials.
```
---
## Deep Dive
**LOAD reference when:**
- Creating issues with complex fields or multi-line content
- Building JQL queries beyond simple filters
- Troubleshooting errors or authentication issues
- Working with transitions, linking, or sprints
**Do NOT load reference for:**
- Simple view/list operations (Quick Reference above is sufficient)
- Basic status checks (`jira issue view KEY`)
- Opening issues in browser
| Task | Load Reference? |
|------|-----------------|
| View single issue | No |
| List my tickets | No |
| Create with description | **Yes** — CLI needs `/tmp` pattern |
| Transition issue | **Yes** — need transition ID workflow |
| JQL search | **Yes** — for complex queries |
| Link issues | **Yes** — MCP limitation, need script |
References:
- CLI patterns: `references/commands.md`
- MCP patterns: `references/mcp.md`